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New GP Receptionist Training - Online

Half day course
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New GP Receptionist Training - Online

Tue, 24 Feb 2026 Half day course

Event Dates

Tue, 24 Feb 2026

Registration: 9:00 am - 9:30 am

Event: 9:30 am - 12:30 pm

Live Online

Suitable For

  • Receptionists

About

This half-day course equips GP receptionists with the essential skills, knowledge, and confidence needed to excel in their role, delivering high-quality support to patients and colleagues in general practice.

Content (subject to change)

  • Introduction to the NHS and General Practice
  • Clinical Systems
  • Patient Confidentiality and Data Protection
  • Patient Communication Skill

About the Trainer

Paul Edwards

Paul Edwards

Paul delivers primary care training which has a reputation for making a difference, focusing on engaging training techniques in course delivery. Paul is passionate about adding value in his work with others. His training style is interactive and light-hearted, with a focus on delivering content through high quality group conversations and plenty of fun. Learning is at its most effective when participants work it out for themselves, and Paul’s skill is in guiding conversations to enable self-learning and awareness to occur. Paul is a keen community volunteer. He was chair of Growing Well, an award winning mental health charity for five years and is now a British Cycling coach at the Cog Set Papyrus team. Papyrus is a charity that aims to prevent young suicide.

Event Contact

Essex Equip Ltd EQUIP Danuta Suett 01376 318732 [email protected]

Event Partners

Mid and South Essex Training Hub

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